Shipping policy
At TailBliss, we're committed to delivering your order as quickly and smoothly as possible. Every order is carefully processed to ensure your products arrive safely and in excellent condition.
Free Shipping
We proudly offer free shipping on all orders within the United States. There are no minimum purchase requirements or hidden shipping fees.
Order Processing
Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays).
During periods of high demand or promotional events, processing times may be slightly longer. If this occurs, we'll do our best to keep you informed.
Estimated Delivery Time
Once your order has been processed, estimated delivery is typically:
United States: 5–8 business days
Please note that delivery times are estimates and may vary due to carrier delays, severe weather, holidays, or other circumstances outside our control.
Order Tracking
As soon as your order ships, you'll receive a shipping confirmation email containing your tracking information.
Tracking updates may take 24–72 hours to appear after your package has been dispatched.
Shipping Delays
While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, including:
- Carrier delays
- Severe weather
- High shipping volumes
- Holidays
We appreciate your patience if your shipment experiences an unexpected delay.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your order.
TailBliss is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us as soon as possible. We'll do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
Please include:
- Your order number
- A description of the issue
- Photos of any damaged items or packaging (if applicable)
We'll work with you to resolve the issue as quickly as possible.
Questions?
If you have any questions about your order or shipment, please contact us through our Contact page. We're always happy to help.